Convention & Visitor Bureau FAQ

What is a Convention & Visitor Bureau?

Convention and visitor bureaus are not-for-profit organizations charged with representing a specific destination and helping the long-term development of communities through a travel and tourism strategy. Convention and visitor bureaus are usually membership organizations bringing together businesses that rely on tourism and meetings for revenue.

For visitors, CVBs are like a key to the city. As an unbiased resource, CVBs can serve as a broker or an official point of contact for convention and meeting planners, tour operators and visitors. They assist planners with meeting preparation and encourage business travelers and visitors alike to visit local historic, cultural and recreational sites.

Why is a Convention & Visitor Bureau valuable to a visitor, a business traveler or a meeting planner?

  • CVBs offer unbiased information about a destination’s services and facilities
  • CVBs save visitors time and energy, as they are a one-stop shop for local tourism interests
  • CVBs can provide the full range of information about a destination
  • Most services provided by CVBs cost nothing

If CVBs don’t charge for their services, how do they make money?

For most services convention and visitor bureaus do not charge their clients — the visitor, the business traveler and the meeting planner. Instead, most CVBs are funded through a combination of hotel occupancy taxes and membership dues.

Why are meetings and tourism important?

Travel and tourism enhances the quality of life for a local community by providing jobs, bringing in tax dollars for improvement of services and infrastructure, and attracting facilities like restaurants, shops, festivals, and cultural and sporting venues that cater to both visitors and locals.

What information do CVBs have on hotels?

Convention and visitor bureaus keep track of room counts, as well as other meetings coming to the area. In this way, they can help planners avoid conflicts with other events. Moreover, as CVBs have first-hand familiarity with the hotels and with meeting space in the area, they can help planners match properties to specific meeting requirements and budgets.

This information is from the Destination Marketing Association International's website